Frequently asked questions

What services does RB Impact HVAC offer?

At RB Impact HVAC, we take pride in delivering expert HVAC solutions across Alberta, focusing on energy-efficient systems that help you save on costs while maximizing comfort. We specialize in installing, maintaining, and repairing furnaces, air conditioners, heat pumps, boilers, water heaters, and attic insulation.

Beyond heating and cooling, we offer home comfort solutions, including HEPA filters, humidifiers, water softeners, air cleaners, UV air purifiers, and smart home technology like security cameras, smart locks, smoke detectors, thermostats, and temperature sensors.

Our goal is to ensure year-round comfort for both residential and commercial clients. With flexible financing options—$0 down and 0% interest—as well as affordable maintenance plans starting at just $9.99 per month, we make it easy to invest in your home’s efficiency.

We proudly partner with top brands, including Trane, Rheem, Lennox, Goodman, Navien, Ducane, Gree, and Midea, to bring you high-quality, reliable solutions. Plus, with our 10-year worry-free warranty and BBB accreditation, you can trust us to provide exceptional service and lasting peace of mind.

How does RB Impact HVAC improve furnace efficiency?

RB Impact HVAC maximizes furnace efficiency with expert installation, routine maintenance, and professional repairs. Our services include comprehensive inspections, filter replacements, cleaning of key components, and system optimization to ensure top performance. By improving airflow, fine-tuning burners, and sealing duct leaks, we help lower energy consumption and reduce heating costs. We also offer high-efficiency furnace upgrades and budget-friendly maintenance plans to keep your system running reliably for years to come.

Can RB Impact HVAC services help lower energy bills?

We help lower your energy bills by optimizing the efficiency of your furnace, air conditioner, heat pump, boiler, water heater, and attic insulation. Through professional maintenance, expert repairs, and high-efficiency system upgrades, we ensure your HVAC system operates at peak performance—using less energy to heat or cool your home. By improving airflow, sealing leaks, and fine-tuning equipment, we provide cost-effective solutions that reduce energy consumption while enhancing your comfort.

What makes RB Impact HVAC different from other HVAC companies?

RB Impact HVAC stands out by providing customized HVAC solutions tailored to your specific needs. Our customer-first approach, expert craftsmanship, and cost-effective options help you save on energy bills without straining your budget. We provide 24/7 reliable HVAC services, ensuring you get fast support whenever you need it. Plus, with $0 down, 0% interest financing and flexible maintenance plans starting at just $9.99 per month, we make home comfort affordable. Committed to transparency, quality, and around-the-clock service, we deliver top-tier solutions designed just for you.

Does RB Impact HVAC offer emergency services?

Yes! We offer 24/7 emergency HVAC services to keep your home comfortable all year long. Whether your furnace breaks down in the winter, your AC stops working in the summer, your water heater fails, or you experience any other HVAC related issues, our expert technicians are always available to provide fast, reliable repairs whenever you need them.

Why Does My Furnace Smell Dusty When I Turn It On?

A dusty or burning smell when you first start your furnace is completely normal. This happens because dust and debris accumulate inside the system over time, and when the furnace heats up, it burns off the buildup, causing the odor. However, if the smell lasts more than 10-15 minutes, it could indicate a need for maintenance or a filter replacement.

While gas-burning appliances provide comfort, safety should always be a priority. Regular maintenance helps prevent potential issues, ensuring your system runs efficiently and safely. We offer flexible maintenance plans starting at just $9.99 per month, providing routine system checks and optimal performance for peace of mind.

How Can I Prevent My Furnace from Smelling Dusty?

Regular maintenance is the best way to prevent dust buildup and unwanted odors in your furnace. Here’s what we recommend:

  • Schedule annual maintenance: Before the heating season begins, have a professional clean your system, inspect for potential issues, and ensure everything runs smoothly.
  • Change filters regularly: A clean filter improves air quality, reduces dust accumulation, and helps your furnace operate efficiently.
  • Prioritize safety: Carbon monoxide is a silent threat. Always have a working smoke detector on every floor of your home to ensure safety.
    If the dusty smell persists, turn off your furnace and call a professional for an inspection to keep your system running safely and efficiently.

Why does my furnace have a burning smell?

A burning smell can sometimes signal an electrical issue, such as overheating components or faulty wiring within the furnace. If the odor persists or resembles burning plastic, turn off your system immediately and contact a professional. This could indicate a serious problem that requires urgent attention to prevent potential damage or safety hazards.

Why does my furnace smell like oil or gas?

If your furnace runs on oil or gas, a dusty or burning smell could indicate a problem with the fuel system. This may be caused by a clogged burner, a venting system leak, exhaust fumes, or even a gas leak. If you detect a persistent gas odor, turn off your furnace immediately and contact a professional for an inspection to ensure your safety.

Can a dirty air filter cause a muggy smell?

Yes, a dirty air filter can cause a musty or muggy smell. Air filters trap dust, dirt, and other particles to improve air quality and keep your furnace running efficiently. When the filter becomes clogged or dirty, it can restrict airflow, causing the furnace to overheat and potentially leading to unpleasant odors. Regularly replacing your filter helps eliminate this issue and ensures your system operates smoothly and efficiently.

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